Privacy Policy

This Privacy Policy describes how OnStack Technologies ("we", "us", or "our") handles information when you visit https://onstack.in or use products we develop and operate, including CreatorBay (https://creatorbay.app).

1. Who we are

OnStack Technologies is a software company based in India. CreatorBay is a product developed and operated by OnStack Technologies. For privacy-related requests, contact us at support@onstack.in.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact information — such as name and email address when you reach out to us.
• Account and product data — information you provide when using our products (for example, CreatorBay account details and connected platform credentials as required to deliver the service).
• Usage and technical data — such as IP address, browser type, device information, and pages visited, collected to operate and improve our websites and products.
• Communications — messages you send to our support or business email addresses.

3. How we use information

We use information to:

• Provide, maintain, and improve our websites and products
• Respond to inquiries and provide customer support
• Monitor reliability, security, and performance
• Comply with legal obligations
• Communicate important service or policy updates

We do not sell personal information. We do not use personal data for unrelated advertising networks.

4. Legal bases

Where applicable law requires a legal basis, we process information based on contract performance, legitimate interests (such as securing and improving our services), consent where required, and legal compliance.

5. Sharing of information

We may share information with trusted service providers who help us operate infrastructure, analytics, email delivery, or customer support — under contractual obligations to protect your data. We may also disclose information when required by law or to protect the rights, safety, and integrity of our users and company.

6. Third-party platforms

Products such as CreatorBay may integrate with third-party platforms (for example, Meta / Instagram APIs). When you connect those platforms, their terms and privacy policies also apply. We only request permissions needed to deliver the product features you use.

7. Data retention

We retain information only as long as needed for the purposes described in this policy, unless a longer period is required by law. When data is no longer needed, we delete or anonymize it.

8. Security

We implement technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we continuously improve our safeguards.

9. International transfers

Our services may be operated using infrastructure located in India and other jurisdictions. Where data is transferred internationally, we take steps appropriate under applicable law to protect it.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, email support@onstack.in.

11. Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children.

12. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact

OnStack Technologies
Support: support@onstack.in
Website: https://onstack.in